Medical Information Center
Thank you for your interest in contacting Janssen Biotech, Inc. Please note that we can only provide information about products marketed within the United States, and must refer international inquiries to our affiliates.
If you require immediate assistance or wish to report a side effect or product complaint, Janssen Medical Information can be reached by phone at 1-800-JANSSEN (1-800-526-7736), Monday - Friday 9:00 AM to 8:00 PM Eastern Time.
For additional information, please contact Janssen Medical Information by using one of the following methods:
Phone: Call 1-800-JANSSEN (1-800-526-7736), Monday – Friday, 9:00 AM to 8:00 PM Eastern Time.
Email: Submit questions via our askjanssenmedinfo.com site.
Mail: If you prefer to correspond with us via regular mail, or have inquiries regarding vendor opportunities or marketing/product suggestions, please use the following address:
Janssen Scientific Affairs Medical Information Center
PO Box 200
Titusville, NJ 08560
For CQUENCE® Order management fulfillment support
For MyCARVYKTI® Patient Support Services
To get your patients started, contact a MyCARVYKTI® patient support specialist at 1-800-559-7875, Monday – Friday, 8:00 AM to 8:00 PM Eastern Time.
For Risk Evaluation and Mitigation Strategy (REMS)
If you have questions regarding the Risk Evaluation and Mitigation Strategy (REMS), please contact Janssen Biotech, Inc., by visiting www.CARVYKTIrems.com or at 1-844-672-0067, Monday – Friday, 8:00 AM to 8:00 PM Eastern Time.